Most of Ken Thompson’s academic and professional life has focused on the vision of improving performance, building an engaged workforce through goal setting and focusing on performance improvement. Ken’s dissertation focused on goal setting in a state agency in Nebraska, and from those roots, his consulting and academic efforts have continually been consistent with that vision. Ken has authored six books, 30 articles and 60 academic presentations worldwide. While at the University of Arkansas, he spent three years developing, along with Sam Walton, the Walton Institute of Retailing that provides three million dollars of revenue for the University of Arkansas through weeklong training programs conducted throughout the program. Recently, Ken was in Korea for the Army Center of Excellence Program as a senior leader to assess the Balanced Scorecard processes for the United State Postal Service and the Department of Defense Financial and Accounting Services. While at University of Notre Dame, Ken worked with General Motors Parts Division in Managing Training in Motivation and Total Quality Management.
Leaders do not often think of their organization as an integrative system where external scanning and internal process alignment are necessary for sustainability.
Leader confidence through executive coaching, development of organizational values, mission and vision statements, the Baldrige Criteria and Balanced Scorecard performance dashboards.
- Value-Centered Leadership
- Process Mapping to Improve Performance
- Baldrige Application Development
- Building Employee Engagement
- For-profit and not-for-profit organizational leaders who feel their team is lacking customer focus and high performance.
To build high performance organizations.
Working with teams and leaders day-to-day.
Baldrige criteria and integrative processes to enhance quality leadership.